Claire support

How can we help?

Find the quickest fix below, or email us with the details of what happened.

Contact support

Email javiersvadillo@gmail.com. Include the iPhone model, iOS version, Claire version, and a short description of what you expected and what happened. Please do not send passwords, payment card details, or private dream text unless it is needed to explain the issue.

Restore a purchase

Open Claire, go to Settings, then tap Restore purchases. Use the same Apple ID that made the original purchase.

Apple billing support

Manage a subscription

Open iOS Settings, tap your name, then Subscriptions. Choose Claire to view or cancel your plan.

Apple subscription guide

Sign in trouble

Confirm that you are signed into iCloud, have a network connection, and can use Sign in with Apple. Restart Claire and try again.

Get sign in help

Delete your account

Open Claire, go to Settings, then tap Delete account. Claire removes the account and its associated cloud data.

Get deletion help

Plans show as unavailable

Check that the App Store is available on your device, confirm your network connection, and restart Claire. If plans remain unavailable, email support with a screenshot and your country or region. Do not include payment details.

About Readings

Claire's AI-generated Readings are for reflection and entertainment. They are not medical or psychological advice. If you are in immediate danger or need urgent care, contact local emergency services or a qualified professional.